Microsoft outage 'could be one of most damaging in history'

Résumé détaillé

Experts have been reacting to the major global outage this morning

A global Microsoft outage has left users unable to access Outlook email, Teams, Copilot and other Microsoft 365 services from Thursday evening, with problems continuing into Friday morning.

Reports of problems with Outlook on outage tracker Downdetector climbed to nearly 130,000 and outage reports reached 74 countries and territories in about an hour. One expert told Newspage the outage "could become one of the most economically damaging technology outages in history," while another warned that for small businesses, "a few hours without access can matter when there's a deadline".

At around 9am on Friday, Microsoft said in its latest update on the disruption to Microsoft 365 products that it was seeing “positive results for server stability”.

The group said on its status page: “We’re seeing positive results for server stability after applying an upstream authentication/routing configuration component patch to a portion of our infrastructure. We’ll continue to monitor its progress and are working to expand it to servers supporting active regions coming online.

“As of now, we are not aware of any malicious activity that is causing this incident. We will continue to treat this incident with urgency and priority until full resolution. Once mitigated, we will provide full details of the root cause, defence-in-depth repair items, and more within a post-incident Report.”

Financial experts in the UK said that the damage caused would be far-reaching. They also said it outlined how dependent the world was on tech giants.

Samuel Mather-Holgate, managing director and Independent Financial Adviser at Swindon-based Mather and Murray Financial, said: "This could become one of the most economically damaging technology outages in history. When Microsoft goes down, the world doesn't just lose its emails — huge parts of the global economy effectively grind to a halt.

"Businesses cannot communicate, transactions stall, productivity collapses and billions of pounds of economic activity could…

"T…

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