EDF launches new free smart tool to help customers slash energy bills

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Energy provider EDF has launched a free smart in-home display to give customers a new way to see electricity prices, energy use, and spending in real time. The smart tool,…

Energy provider EDF has launched a free smart in-home display to give customers a new way to see electricity prices, energy use, and spending in real time. The smart tool, SeeZero, is available to customers on its FreePhase tariff and displays FreePhase pricing information by combining live smart meter data with current and future tariff prices.

Customers on these tariffs can save money by checking today's electricity costs, reviewing upcoming prices, monitoring their energy usage, and identifying opportunities to use electricity when it is cheaper. EDF said customers on FreePhase have so far saved more than £140,000, with more than nine in 10 paying less than on its Standard Variable Tariff.

Joe Souto, retail director at EDF, said: "With average bills set to rise from January 1, we are always looking at ways to help customers bring their costs down. We are delighted that FreePhase has helped customers save £140,000 by giving them greater control over their energy use. The SeeZero display will make it easier to act on that choice by bringing energy prices, energy use and spending together in one place.

“The display has been developed to help those wanting to take a more active role in managing their energy use and when it is most efficient to complete everyday tasks such as running washing machines, dishwashers or other flexible appliances.”

The launch supports customers on EDF's two FreePhase tariffs, which were designed to help households benefit from using electricity at different times of day.

FreePhase Dynamic unit rates track wholesale electricity prices every day, with day-ahead prices published on EDF’s FreePhase Dynamic price tracker. It has a three-rate structure - red, amber, green - with off-peak (amber) rates, on average, 22% cheaper than the standard variable tariff and night rates (green) 29% cheaper, EDF says.

FreePhase Static offers the same three-rate structure, but with unit rates fixed for 24 months.

Energy bills are expected to rise again for millions…

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