Dubai announces new system to track abuse, bullying in private schools, universities

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Dubai’s private education sector will introduce an automated system to manage safeguarding concerns in the first quarter of 2027, under a new framework aimed at protecting…

Dubai’s private education sector will introduce an automated system to manage safeguarding concerns in the first quarter of 2027, under a new framework aimed at protecting learners from abuse, neglect, exploitation and cyberbullying.

The Knowledge and Human Development Authority (KHDA) announced the Policy Framework for Safeguarding and Learner Protection at a media briefing on Friday, November 13.

It sets common protection standards for private early childhood centres, schools and higher education institutions across the emirate.

Its scope extends beyond schoolchildren to include learners aged 18 and above, bringing safeguarding responsibilities into higher education.

An automated case management system, scheduled for introduction in the first quarter of 2027, will standardise how institutions escalate safeguarding concerns, manage cases and follow up on action taken.

KHDA indicated that reporting mechanisms could include a dedicated hotline or an electronic case management platform.

The aim is to establish a consistent response across the private education sector, helping institutions recognise risks and act when a learner needs protection.

That responsibility extends beyond the classroom. Institutions will also need to recognise warning signs of harm that may occur off-site or online.

Training will be a key part of implementation, helping staff understand their responsibilities and the steps they must take when concerns arise.

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