Deep insight at National Single Window session in PH as exporters pour concerns

Résumé détaillé

The National Single Window (NSW) touched down in Port Harcourt for the south-south for the first time on Thursday, November ...

The National Single Window (NSW) touched down in Port Harcourt for the south-south for the first time on Thursday, November 12, 2026, to spread the message of faster export and import transactions through one single platform.

This seemed to provide a different kind of window, allowing exporters and importers pour their hearts out.

A panel was created at the end of presentations to allow the head of the NSW, Customs, National Agency for Food and Drugs Administration and Control (NAFDAC), Nigerian Export Promotions Council (NEPC), etc, to face importers and exporters.

Ofon Udofia, executive secretary of the Institute of Export Operations and Management (IEOM), who is a seasoned trainer as well as exporter and consultant in the export value chain operating out of Port Harcourt, squared up with each regulator’s team lead on the panel. He received huge encouragement from exporters.

He asked Tola Fakolade, Project Director of NSW who would pay exporters who suffer delays and losses due to regulatory delays, because, an importer can share loss to consumers locally while an exporter cannot.

To the Customs Aondona Christopher Fanyam, Controller in-charge of Modernization in Customs, he wonders why the Central Bank of Nigeria (CBN) would cause all the delays issuing NXP (the document an exporter must produce at export point to show details of repatriation of the export value), yet, the costs of the endless delays are borne by the exporter.

He also asked the Customs why the ports are called Customs Port but many other agencies operate there hindering export operations with endless delays and demands.

To the NEPC, he asked Ndubueze Okeke, Director, Trade Information, who represented Nonye Ayeni, Executive Director/CEO, how they would close the knowledge gap already identified without licensing some independent trainers to go the last mile.

Udofia fired at the NAFDAC thus: “You give NAFDAC registration, but when we want to export, you want us to come back for NAFDAC certificate?

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