美国 · 经济杂志 · Inc.

The Why Forcing Employees to Smile Actually Makes Them Angrier

来源：Inc. · 美国 3 小时前

In 1998, Safeway forced clerks into a “smile school.” New research reveals why mandatory positivity and forced smiles actually backfire and hurt morale.

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The Why Forcing Employees to Smile Actually Makes Them Angrier

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The Why Forcing Employees to Smile Actually Makes Them Angrier

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