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United States · Business magazines · Inc.

The Why Forcing Employees to Smile Actually Makes Them Angrier

Published by Inc. · United States 3 h ago

In 1998, Safeway forced clerks into a “smile school.” New research reveals why mandatory positivity and forced smiles actually backfire and hurt morale.

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MarketNews shows the headline and summary published by the outlet. The full article is on the publisher's website. (www.inc.com)

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