ResQCore platform seeks to close Nigeria’s emergency response gaps

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Nigeria’s fragmented emergency healthcare system could see a major shift as healthcare operators move to integrate ambulance servi ...

Nigeria’s fragmented emergency healthcare system could see a major shift as healthcare operators move to integrate ambulance services, hospitals, health maintenance organisations (HMOs) and emergency response providers through a technology-driven platform aimed at reducing delays in accessing critical care.

The platform, unveiled at the ResQ Summit 2026 in Lagos, seeks to address longstanding gaps in emergency response, including poor coordination among healthcare providers, delayed ambulance services, limited access to specialist facilities and difficulties financing emergency treatment.

The initiative comes amid concerns that Nigeria remains poorly prepared to respond to medical emergencies, with healthcare stakeholders warning that preventable deaths continue to occur because victims struggle to access timely medical attention.

ResQCore is designed to connect emergency service providers and coordinate patient movement from the point of an incident to appropriate medical facilities, providing a shared operational network for individuals, ambulance operators, hospitals and other healthcare stakeholders.

Aisha Onisarotu Atanda, convener of the summit, said the fragmented nature of emergency healthcare delivery has left patients and their relatives responsible for navigating a complex system at a time when every minute could determine survival.

According to her, hospitals, ambulance operators, and HMOs often operate independently, forcing families to find emergency service providers, arrange transport, and decide which facilities can provide appropriate treatment.

“When organisations operate in silos, we leave patients or their relatives to figure out the system by themselves. They have to determine which number to call, where the ambulance will take them and whether the hospital can handle the emergency,” Atanda said.

She explained that the absence of an integrated response system often results in patients being taken to facilities without the capacity to manage their…

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