CBA’s Comyn warns of hollowing out by AI unless skills are boosted

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Amid redundancies and anxiety about artificial intelligence, CBA boss Matt Comyn says companies should retrain and redeploy staff before culling jobs.

Commonwealth Bank chief executive Matt Comyn says workers need to boost artificial intelligence skills to reduce the risk of redundancy, while companies deploying the disruptive technology have a responsibility to provide training and give employees enough time to adapt before culling jobs.

“It is incredibly important to build skills and capability, to give people agency,” Comyn said in an interview with The Australian Financial Review. “There’s a lot of dislike for the technology, especially among younger people because they feel like it’s been done to them.”

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