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Episode #4 – COP : Anticiper, superviser, agir : Le COP, au cœur de la confiance client

Published by BFM Business · France 1 h ago

Le Centre des Opérations, c’est un peu la tour de contrôle d’un opérateur. Mais concrètement, à quoi ça ressemble, et comment ça protège les entreprises ? Avec Jean-Marie Aries,…

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Episode #4 – COP : Anticiper, superviser, agir : Le COP, au cœur de la confiance client

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