'I called my mom and cried': Passengers describe chaos at JFK during nationwide ground stop

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The FAA shut down all air traffic due to "extraordinary circumstances" on Friday. The ground stop has since been lifted, but travel chaos will ensue.

Riley Alexis Holmes arrived at New York's Kennedy Airport on Friday evening with a ticket to Oregon, where she has plans to see her brother's closing night in the musical "Trolls Junior." First, she got word that her 6 p.m. flight was delayed almost two hours. Then came the news that it was canceled. "I called my mom and cried, and I'm just like sitting here waiting for information," Holmes, 24, told Business Insider Friday afternoon shortly after a nationwide ground stop started delaying or canceling thousands of flights and stranded thousands of passengers across the country.

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