Teachers, students devastated by major online exam glitch

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Teachers are demanding accountability for a major online glitch that affected the biggest exam of the year. An unknown number of students were unable to log into the online…

Teachers are demanding accountability for a major online glitch that affected the biggest exam of the year.

On condition of anonymity, an exam supervisor told RNZ there had been niggling problems for years, but this was easily the worst. She said her colleagues and students had had enough.

The assessment was the biggest NCEA exam, with about 40,000 candidates, but it was not clear how many had chosen to sit it online.

The Qualifications Authority said the problem was "related to the transfer of student responses from the exam platform to our marking platform overnight".

"Schools were advised that, if students were able to continue with digital exams, they should do so," it said. "Students unable to continue digitally were moved to paper exams where this was possible."

A teacher told RNZ he was working as a reader/writer for a vulnerable student, when the exam failed.

An exam supervisor said students started the exam at 9.30am, but by 9.45am, "the whole network started to go down".

She said some students were locked out of the exam and could not update their work.

She said online exams had experienced problems for years, but this was the most serious she had seen.

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