Microsoft announces service 'restored,' global outage over

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Tech giant Microsoft said on Saturday it had "restored service" to customers, effectively bringing to a close a massive outage that caused chaos and disrupted public services and…

Tech giant Microsoft said on Saturday it had "restored service" to customers, effectively bringing to a close a massive outage that caused chaos and disrupted public services and businesses around the world.

"We have completed our efforts to address the underlying issue of the incident and restored service to the remaining impacted customers and regions," the US-based company said in an X post.

Microsoft had already reported a "broad recovery" for Outlook email and other services the day before, stating that the major disruption was due to a technical issue and "not related to cyber or AI/agents."

The outage swept the globe on Thursday, taking the company's products offline in at least 74 countries and territories across the Americas, Europe, Asia and Africa, according to the monitoring site Downdetector.

Microsoft had attributed the disruption to "elevated load" on its infrastructure.

It said the outage affected its Outlook email service, as well as its Teams communication platform and Copilot AI assistant.

Microsoft warned on Saturday of an "active phishing campaign" exploiting the disruption, with fake emails imitating its service notifications.

The emails, detected on Friday, told users that messages blocked during the outage would be deleted unless recipients clicked a link to restore them.

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