BA downgraded us then scrimped on compensation as we'd paid with Avios and voucher: SALLY SORTS IT

My husband and I flew from Costa Rica to London in January. We had planned a year in advance to use Avios points and a two-for-one companion voucher.

MarketNews shows the headline and summary published by the outlet. The full article is on the publisher's website. (www.thisismoney.co.uk)