A college student thought he'd struck gold training AI. Then he says he got burned.

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Nearly two dozen current and former contractors said Handshake this year underpaid them by hundreds or thousands of dollars each.

Joel Thomas was hooked the moment he saw the pay rate. Handshake AI, the startup behind a career-services app that his university recommended, invited him to apply in August for AI training work paying $50 an hour or more. That would be enough, he figured, to cover his college expenses for a whole year. Now, Thomas says, he is owed about $11,000 in back pay for hundreds of hours of work he did on Handshake's platform. Handshake has denied his appeals. The company told him there was no record of his work on one project during the third week of August, though a Handshake pay statement showed he had completed hundreds of tasks that week. He isn't alone.

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